Staff at Brookside:
Staff at Brookside are at its heart and model its values.
They say you can tell a lot about a care home by its staff. This tradition of caring is something we take great pride in. We believe in delivering quality care and to do this we must have the best and most passionate people who are committed to making a difference. We are fortunate to be able to boast that we have just such a team… Many of our staff have been at our home for many years. Their dedication to Brookside ensures the very best of care at all times and staff often join residents in activities, events and day trips.
When we say It is a Home from Home, we mean it. Residents families tell us this often and we often hear the quote ‘’Brookside is like one big happy family’’ and it truly is. You can read some of our latest family reviews below.
Meet Some Of Our Team
It is the people who make our home a truly happy and caring one. We are proud to have a great team who delivers highly personalised care in the utmost professional way and with genuine kindness. Hayley White, our Home Manager, leads a dedicated support team who works together on a daily basis to ensure that our residents’ needs are constantly being identified and that truly personalised care is provided.
Registered Manager at Brookside: Hayley White.
Hayley has become a huge part of our well respected care home. Hayley is committed to the delivery of high quality care and support, the promotion of independence and modern, person centred practices of care.
Employed on full time basis and living on site together with her family Hayley leads a team of care staff and ensuring that the service is compliant with both company an CQC guidelines.
THE RIGHT PEOPLE:
We are passionate about what we do and how we care for our residents. At Brookside we have a caring team of professionals dedicated to delivering personally tailored care and ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
Our care home staff and carers are specially selected for their personal qualities, such as being instinctively warm with a natural desire to help others – taking time to have a friendly chat, reminisce and most of all, share a good old joke.
Our Care Home teams of skilled and experienced staff are dedicated to providing the very highest standards of care.
Our staff are committed to caring for each Resident’s unique needs and preferences. They aim to provide a happy, relaxed yet stimulating environment where Residents will enjoy living in comfort and security.
The staff at Brookside take great pride in the letters received by resident’s families. We were honoured to receive a letter from East Midlands Air ambulance congratulating us on the running of the home and how impressed they were with our staff. Letters and testimonials are available at our home for you to browse at your leisure. You can also check carehome.co.uk for independent home reviews.
2 January 2020: John O (Son of Resident).
“My mother just celebrated her 100th birthday at Brookside, where she has been for the last decade. I, and the rest of the family, have nothing but praise for the care she has received. We have not had a moment of doubt that she was receiving the best care she could get.”
21 Nov 2019: Angela Scrase (Daughter-in-Law of Resident).
“Fabulous care home, kind lovely staff. My mother in law loves her life here. I’m so grateful and relieved that she is so well cared for and happy.
You all really do deserve praise. It’s like a ton of weight has been taken off my shoulders knowing Anne is happy and content with you. When we came to take Anne out last week it felt like we were walking into a family members home. Gorgeous food, warm happy, cozy atmosphere. I could have easily kicked off my shoes and thought I was home. Well done! you lot. People like you who do such a fantastic job with elderly vulnerable people seriously are stars. Thank you.”
21 March 2019: Mary (Granddaughter of Resident).
Brookside is a friendly cosy home for my Grandma and it reassures me that she is getting the care and love that matters.
16 October 2018 Andrew W (Son of Resident).
I selected Brookside Residential Care Home for my 100 year old mother after she started showing signs of dementia. I visited the home several times with my mother prior to her moving in, we were made very welcome. The home is small with a very homely feel which I thought would help my mother adapt to a new lifestyle. She has been there for 6 months now and is becoming more settled. The staff had to deal with some testing behaviour as dementia took hold, they all coped very well. They have shown that they provide a safe, homely and very caring environment for my mother.
22 March 2019 Barry Noble 60s Tv and recording artist.
Brookside is a lovely care home very friendly management and happy care staff which reflects on to the residents who all seem very happy and contented due to the devoted attention of the staff. I noticed all this in the short time I was there on wed singing and putting a smile on the residents faces having sang all over the world in my long career it was so nice for me have a great afternoon at Brookside and I look forward to seeing you all again soon, Barry Noble 60s tv and recording artist
Audrie N, Friday 3 March 2017.
In our 3 months experience of Brookside, we know Brookside is indeed unique, delivering a very personal yet totally professional care experience. The attention to detail on even the minor things has ensured the transition from home to Brookside was not a painful one. The entire team at Brookside is “home from home”. We are at peace of mind as a family knowing the person we love is happily settled and very well looked after. We visit regularlyand feel we have become part of this new family who never says anything is too much trouble. A thank you to all in the team.
Eric N, Wednesday 15 February 2017.
Brookside is a small independent care home that does what it says on the tin, “they care”. The resident’s rooms are home from home. They are well furnished, tastefully decorated, warm and welcoming. The residents, if they choose, are able to eat together and socialise together and genuinely form friendships. The staff are helpful and attentive and well trained. It was thanks to them that my mother’s recent bout of breathlessness was identified early and the paramedics were called enabling her to be taken to A & E promptly. This care home and its staff are special. I would have no hesitation in recommending this care services and facilities of Brookside Residential to any prospective client families.
Beth D, Sunday 22 May 2016.
My nan chose Brookside herself at the age of 96, she liked the smallness and family feel with home cooked meals, outings and planned activities. The room was faultless, everything an elderly lady needed. The garden was lovely and accessible. The staff were helpful, kind, caring and understanding. The last year of my nan’s life she got really frail and ill, she was rushed to hospital a few times. The staff were great with her care. My Nan died at Brookside care home, very peacefully and with as much dignity as possible. She was comfortable and happy to the end. A few of the staff attended her funeral and were visibly upset, it showed they cared.
Maggie H Feb 2017
After looking at many care homes this by far exceeds in its quality of care. The staff are lovely and its like one big family. Even though we have to travel a bit further to see Dad it was definitely the right home. He is very happy and says how well they take care of him. Thank you Brookside I would give you a 10/10
Polly G-T, March 10, 2017
A lovely residential care home in a rural location with kind, caring staff. They offer many different activities on a daily/weekly basis to ensure the residents have interaction, including craft days, baking, sing-a-longs and day trips too. I cannot recommend them highly enough. Keep up the good work!
Danny C, January 17, 2016 •
My nan stayed at the home for her last 3 years & enjoyed every day , she was very well looked after & cared for & the staff are all excellent , she couldn’t have stayed at a more friendly & cosy rest home because quite simply there’s no others around to match it