OUR STORY

A Family. A Heart. A Home…

Here at Brookside we cherish the stories told by our residents and listen intently as we are regaled with tales of family, travels and lives well-spent. These tales help us to better understand each person who comes to live with us so that we may give them the individual time and care they deserve.
Here we share our heart-filled story with you so that you can understand how Brookside organically grew into the family-run, compassionate care home it is today…

The Story of Brookside Residential Care Home

In 1995 a local elderly gentleman moved into Brookside and quickly settled in at home with John and Linda Clarke and their family. After losing his beloved wife, Mr Harold Tailby drew huge comfort from their home from home and he quickly became a part of Clarke family life, thriving from being part of a real loving family once more. Harold had been at another care home for some time but liked the idea of a smaller place and somewhere that was family run. John and Lindas granddaughter Shannon would visit regularly and Harold would look forward to time with a youngster and laughed along with Shannon and would sit for hours doing colouring with her. He also loved the family dog Bobby and would feed him secret doggy treats when Linda was busy in the kitchen.
Harold was a keen gardener and would spend time in the garden with Linda while she was gardening and Harold often gave her advice on the individual flowers and plants in Brookside gardens.
Harold often shared family dinners with Linda, John and their daughters Sarah and Helen and joined in with the fun and laughter (of which there was lots!), as well as enjoying regular visits from his own family and friends. Harold lived with the family for several happy years and the Clarkes gained as much joy from their additional family member as Harold did from them.
Driven by a genuine love for the elderly and a real passion for providing care for people in their twilight years, the Clarke family then extended their family home to make space for two other elderly people. Brookside was born.

Brookside Today

These days, Brookside is a well respected professionally-run care home for the elderly where our qualified staff work hard to maintain excellent standards regulated by Care Quality Commission (we also won the 2018 award for Top 20 Care Home in the East Midlands! from the UKS leading review site for care homes).
But at the core of our care home is a real family, with real love, and a very big heart.
Brookside’s founders Linda and John officially retired in early 2018 and their daughters Helen and Sarah have now taken the reins and ownership of Brookside from their parents, along with the help of an experienced and qualified invaluable team of staff who exude real compassion and faultless care. John and Linda still live next door and, because their hearts are still very much with the residents and staff of Brookside, they are still able to pop in to enjoy and share the laughs with familiar faces.
Our live-in manager Hayley mirrors the family ethos at Brookside; she lives here with her husband and their son, young George who all take an active part in activities within the home and interaction with our lovely residents.

A Real Family for Your Family

We know that choosing a residential home for your loved ones is one of the most difficult heart felt decisions for you and your family. We are confident that once you see (and feel) the beautifully-kept loving care home that Brookside is then this decision will be a little easier for you.
Please do drop in to meet us and let us show you exactly how open, caring and welcoming a care home should be. We aim to alleviate your concerns with a tour of our family-run home so please call and speak to us, or pop by at any time.
We look forward to extending a warm welcome to you and your family – as you become part of ours.

Latest News

Testimonials

After looking at many care homes this by far exceeds in its quality of care. The staff are lovely and its like one big family. Even though we have to travel a bit further to see Dad it was definitely the right home. He is very happy and says how well they take care of him . Thank you Brookside I would give you a 10/10

Maggie Hawes Feb 2017

2017-03-01T12:08:29+00:00

Maggie Hawes Feb 2017

After looking at many care homes this by far exceeds in its quality of care. The staff are lovely and its like one big family. Even though we have to travel a bit further to see Dad it was definitely the right home. He is very happy and says how well they take care of him . Thank you Brookside I would give you a 10/10

Testimonials

In our 3 months experience of Brookside, we know Brookside is indeed unique, delivering a very personal yet totally professional care experience. The attention to detail on even the minor things has ensured the transition from home to Brookside was not a painful one. The entire team at Brookside is "home from home". We are at peace of mind as a family knowing the person we love is happily settled and very well looked after. We visit regularly and feel we have become part of this new family who never says anything is too much trouble. A thank you to all in the team.

Audrie N, Friday 3 March 2017.

2017-03-17T16:24:23+00:00

Audrie N, Friday 3 March 2017.

In our 3 months experience of Brookside, we know Brookside is indeed unique, delivering a very personal yet totally professional care experience. The attention to detail on even the minor things has ensured the transition from home to Brookside was not a painful one. The entire team at Brookside is "home from home". We are at peace of mind as a family knowing the person we love is happily settled and very well looked after. We visit regularly and feel we have become part of this new family who never says anything is too much trouble. A thank you to all in the team.

Testimonials

Brookside is a small independent care home that does what it says on the tin, "they care". The resident's rooms are home from home. They are well furnished, tastefully decorated, warm and welcoming. The residents, if they choose, are able to eat together and socialise together and genuinely form friendships. The staff are helpful and attentive and well trained. It was thanks to them that my mother's recent bout of breathlessness was identified early and the paramedics were called enabling her to be taken to A & E promptly. This care home and its staff are special. I would have no hesitation in recommending this care services and facilities of Brookside Residential to any prospective client families.

Eric N, Wednesday 15 February 2017.

2017-03-17T16:25:56+00:00

Eric N, Wednesday 15 February 2017.

Brookside is a small independent care home that does what it says on the tin, "they care". The resident's rooms are home from home. They are well furnished, tastefully decorated, warm and welcoming. The residents, if they choose, are able to eat together and socialise together and genuinely form friendships. The staff are helpful and attentive and well trained. It was thanks to them that my mother's recent bout of breathlessness was identified early and the paramedics were called enabling her to be taken to A & E promptly. This care home and its staff are special. I would have no hesitation in recommending this care services and facilities of Brookside Residential to any prospective client families.

Testimonials

My nan chose Brookside herself at the age of 96, she liked the smallness and family feel with home cooked meals, outings and planned activities. The room was faultless, everything an elderly lady needed. The garden was lovely and accessible. The staff were helpful, kind, caring and understanding. The last year of my nan's life she got really frail and ill, she was rushed to hospital a few times. The staff were great with her care. My Nan died at Brookside care home, very peacefully and with as much dignity as possible. She was comfortable and happy to the end. A few of the staff attended her funeral and were visibly upset, it showed they cared.

Beth D, Sunday 22 May 2016.

2017-03-17T16:27:20+00:00

Beth D, Sunday 22 May 2016.

My nan chose Brookside herself at the age of 96, she liked the smallness and family feel with home cooked meals, outings and planned activities. The room was faultless, everything an elderly lady needed. The garden was lovely and accessible. The staff were helpful, kind, caring and understanding. The last year of my nan's life she got really frail and ill, she was rushed to hospital a few times. The staff were great with her care. My Nan died at Brookside care home, very peacefully and with as much dignity as possible. She was comfortable and happy to the end. A few of the staff attended her funeral and were visibly upset, it showed they cared.

Testimonials

A lovely residential care home in a rural location with kind, caring staff. They offer many different activities on a daily/weekly basis to ensure the residents have interaction, including craft days, baking, sing-a-longs and day trips too. I cannot recommend them highly enough. Keep up the good work!

Polly Garfield-Thomas, March 10, 2017

2017-03-17T16:29:45+00:00

Polly Garfield-Thomas, March 10, 2017

A lovely residential care home in a rural location with kind, caring staff. They offer many different activities on a daily/weekly basis to ensure the residents have interaction, including craft days, baking, sing-a-longs and day trips too. I cannot recommend them highly enough. Keep up the good work!