CARE

Care at Brookside: Download / view our statement of Purpose

“Respect and care for others” is at the heart of all of our work:

They say you can tell a lot about a care home by its staff. This tradition of caring is something we take great pride in maintaining and our caring team of dedicated staff; are on duty 24 hours a day, 7 days a week to help with everyday tasks such as washing, dressing, toileting, medication or assistance at mealtimes.

John and Linda Clarke opened their doors as a registered care home back in 1995 and the home has remained a family run home ever since. John and Linda live next door to the home and their two daughters Helen and Sarah are now the registered owners of the home, whilst John and Linda enjoy their retirement.

The majority of our staff have been with us for many years and each and every one are committed to providing a high standard of care for our residents making sure each of our residents feels comfortable and safe. Most of our carers live locally and our residents become very fond as they become familiar with seeing the same, friendly familiar faces almost every day.
We encourage our residents to participate in events and activities such as bingo, card games, singalongs and organised outings and day trips as they wish and staff attend regular events.

“Staff and residents enjoying some arts and crafts”

We often receive thank you cards and letters from our residents and their families. If you wish to view some of the lovely testimonials and thank you letters, these are available on request upon visiting our home.
Residents and family are encouraged to treat the home as their own and our core values such as resident’s independence and dignity show in all that we do each and every day. We always do our best to ensure there is choice and fulfillment and our trained local carers are on hand 24 hours a day. Manager Hayley is hands on in the day to day running of the home and lives on site, together with her family. Her two young children often chat with the residents and interact with the various activities.

‘‘Staff taking part in some creative arts and crafts with our ladies’’

This unique, family owned home allows residents to remain part of a family whilst enjoying peace of mind that comes with full-time care.

Brookside Residential Home is registered to operate as a small family run, 18 bed residential care home,remaining large enough to provide the service required, yet small enough to give a personal touch to each and every resident under our care.

Residents may of course bring along personal belongings such as furniture and pictures, to create a home from home atmosphere in their room. The home has been extended to offer luxury rooms, all of which are colour co-ordinated and have TV points as well as en-suite facilities.

We encourage family members to visit the home and get involved with residents care plans and attend our regular coffee mornings, barbecue’s and day trips.

Meals may be taken in the dining room or in the privacy of the resident’s own room. During the day, residents are free to either sit quietly or chat with fellow residents. The emphasis is always on our resident’s independence, comfort and happiness.

The aim of Brookside Residential Home is to provide the residents with a home from home. Visitors are always welcome and facilities are always available for residents to entertain their visitors as they would in their own homes.

Brookside has enjoyed an excellent reputation as a friendly and homely environment with high standards in accommodation and care. The kitchen has also received a grade of 5 stars for food and hygiene.

You may just want to stay on a temporary basis, which will give you a great opportunity to get a feel for living with us. Shorter stays and Respite Care is available at Brookside, please enquire on 01858 465899.

Latest News

Testimonials

After looking at many care homes this by far exceeds in its quality of care. The staff are lovely and its like one big family. Even though we have to travel a bit further to see Dad it was definitely the right home. He is very happy and says how well they take care of him . Thank you Brookside I would give you a 10/10

Maggie Hawes Feb 2017

2017-03-01T12:08:29+00:00

Maggie Hawes Feb 2017

After looking at many care homes this by far exceeds in its quality of care. The staff are lovely and its like one big family. Even though we have to travel a bit further to see Dad it was definitely the right home. He is very happy and says how well they take care of him . Thank you Brookside I would give you a 10/10

Testimonials

In our 3 months experience of Brookside, we know Brookside is indeed unique, delivering a very personal yet totally professional care experience. The attention to detail on even the minor things has ensured the transition from home to Brookside was not a painful one. The entire team at Brookside is "home from home". We are at peace of mind as a family knowing the person we love is happily settled and very well looked after. We visit regularly and feel we have become part of this new family who never says anything is too much trouble. A thank you to all in the team.

Audrie N, Friday 3 March 2017.

2017-03-17T16:24:23+00:00

Audrie N, Friday 3 March 2017.

In our 3 months experience of Brookside, we know Brookside is indeed unique, delivering a very personal yet totally professional care experience. The attention to detail on even the minor things has ensured the transition from home to Brookside was not a painful one. The entire team at Brookside is "home from home". We are at peace of mind as a family knowing the person we love is happily settled and very well looked after. We visit regularly and feel we have become part of this new family who never says anything is too much trouble. A thank you to all in the team.

Testimonials

Brookside is a small independent care home that does what it says on the tin, "they care". The resident's rooms are home from home. They are well furnished, tastefully decorated, warm and welcoming. The residents, if they choose, are able to eat together and socialise together and genuinely form friendships. The staff are helpful and attentive and well trained. It was thanks to them that my mother's recent bout of breathlessness was identified early and the paramedics were called enabling her to be taken to A & E promptly. This care home and its staff are special. I would have no hesitation in recommending this care services and facilities of Brookside Residential to any prospective client families.

Eric N, Wednesday 15 February 2017.

2017-03-17T16:25:56+00:00

Eric N, Wednesday 15 February 2017.

Brookside is a small independent care home that does what it says on the tin, "they care". The resident's rooms are home from home. They are well furnished, tastefully decorated, warm and welcoming. The residents, if they choose, are able to eat together and socialise together and genuinely form friendships. The staff are helpful and attentive and well trained. It was thanks to them that my mother's recent bout of breathlessness was identified early and the paramedics were called enabling her to be taken to A & E promptly. This care home and its staff are special. I would have no hesitation in recommending this care services and facilities of Brookside Residential to any prospective client families.

Testimonials

My nan chose Brookside herself at the age of 96, she liked the smallness and family feel with home cooked meals, outings and planned activities. The room was faultless, everything an elderly lady needed. The garden was lovely and accessible. The staff were helpful, kind, caring and understanding. The last year of my nan's life she got really frail and ill, she was rushed to hospital a few times. The staff were great with her care. My Nan died at Brookside care home, very peacefully and with as much dignity as possible. She was comfortable and happy to the end. A few of the staff attended her funeral and were visibly upset, it showed they cared.

Beth D, Sunday 22 May 2016.

2017-03-17T16:27:20+00:00

Beth D, Sunday 22 May 2016.

My nan chose Brookside herself at the age of 96, she liked the smallness and family feel with home cooked meals, outings and planned activities. The room was faultless, everything an elderly lady needed. The garden was lovely and accessible. The staff were helpful, kind, caring and understanding. The last year of my nan's life she got really frail and ill, she was rushed to hospital a few times. The staff were great with her care. My Nan died at Brookside care home, very peacefully and with as much dignity as possible. She was comfortable and happy to the end. A few of the staff attended her funeral and were visibly upset, it showed they cared.

Testimonials

A lovely residential care home in a rural location with kind, caring staff. They offer many different activities on a daily/weekly basis to ensure the residents have interaction, including craft days, baking, sing-a-longs and day trips too. I cannot recommend them highly enough. Keep up the good work!

Polly Garfield-Thomas, March 10, 2017

2017-03-17T16:29:45+00:00

Polly Garfield-Thomas, March 10, 2017

A lovely residential care home in a rural location with kind, caring staff. They offer many different activities on a daily/weekly basis to ensure the residents have interaction, including craft days, baking, sing-a-longs and day trips too. I cannot recommend them highly enough. Keep up the good work!