We have been working hard since the start of the pandemic preparing for the impact of the Coronavirus (COVID-19). The safety and wellbeing of our residents and staff is always our highest priority at Brookside.
Visiting Brookside Care home:
Visits are “important for the wellbeing of residents and loved ones” but visiting will be limited and extra precautions are needed. Visitors will be supervised “at all times” to ensure they keep to social distancing requirements and other infection control measures.
Brookside have also taken the decision to continue to minimise the number of unnecessary visits to the home.
While we pride ourselves on being a valuable member of our local community, with numerous community groups coming into the home to interact with residents, we believe at the current time this presents an unnecessary infection risk so we have placed a temporary halt on these visits. This will be regularly reviewed on an ongoing basis.
‘We understand that living with Covid restrictions can be difficult. Our staff are supporting our residents with the usual stimulation and familiarity they all need day to day.
There are films available, inhouse games, the use of Ipads (Skype and Facetime) and many of our residents make good use of the garden and field views. The introduction of garden visits in the last few weeks has also proven extremely beneficial for some residents and their families.
We would request however that family and friends do NOT visit the home if they are experiencing a high temperature, loss of taste or smell, a cough or shortness of breath or any other Covid related symptom.
You should also not visit the home if you have visited any of the COVID-19 infection hot spots as identified by Public Health England – either category 1 or category 2 countries.
For a full list of these countries and ‘at risk’ groups please go to: https://www.nhs.uk/conditions/coronavirus-covid-19/
It is prudent for older people and their families to know what they should do to limit their exposure to the illness.
In the meantime, we are still allowing window visits and if weather permits, the garden pod is also available. Please book appointments for visiting by telephone as we are unable to accept visits that are not pre booked. The pod requires at least 2 working days’ notice.
Our first priority continues to be to reduce the risk of coronavirus (COVID-19) transmission at Brookside and prevent any future outbreaks, to ensure the health and safety of both care workers and residents.
The Management team of Brookside Braybrooke follow all guidance to ensure policies for visiting arrangements and decisions are based on a dynamic risk assessment and minimise risk wherever possible.
As health authorities have made clear this particular virus does present more of a risk to older people and to those individuals with pre-existing medical conditions. So Brookside are taking all necessary measures to ensure that our residents and staff are as protected as much as possible. You can rest assured that the management and owners at Brookside are continuing to minimise risk and protect our staff and residents wherever possible.
This update details:
• The steps that we have been taking to prepare for COVID-19
• Information regarding visiting Brookside Care Home
• How you can help reduce the spread of COVID-19
• Training and public information
Please be reassured that there has been no COVID-19 case linked to Brookside Care Home, however we feel some additional layers of precautionary measures would be reassuring to families given that identifying, monitoring and containing the spread of the virus.
NEW Visiting Room now in progress:
We recognise that lockdown has been difficult for residents’ families and staff over the past few months and that visits and social interaction are important for all those at Brookside.
We have introduced additional protective measures within our home. As some of you will be aware, Care homes in England were allowed to reopen again for family visits in July. Throughout the end of the summer period when visiting restrictions were lifted, we were able to offer garden visits using the outside pod.
Now that the colder weather is setting in, we are now preparing a new dedicated visiting room which can be accessed through the main entrance to the home. We will provide further information once the room is ready. We will still continue to follow government guidance regarding our visiting arrangements and not hesitate to halt this if transmission rates continue to climb and the guidance changes.
How we have prepared for COVID-19:
We have adequate testing for both staff and residents and full Personal Protective Equipment at Brookside.
As soon as health authorities alerted us to the risk of COVID-19 our management team acted to ensure all of Brookside care home was well stocked in terms of essential hygiene products such as hand sanitiser, hand wash, Personal Protective Equipment (PPE) and other relevant medical materials.
As a result, Brookside are adequately supplied for the foreseeable future and we would encourage all visitors to use these products and observe good hand hygiene when attending the home.
Please ask a staff member if you need any help.
Good hand hygiene is THE most important weapon in our fight against the spread of COVID-19.
In addition, we will be using non-invasive thermometers in reception to monitor the temperature of all staff reporting for duty and essential visitors coming into the home.
Anyone whose temperature is outside of normal limits will not be allowed to enter the building.
We are sure that you can appreciate that this is in the health interests of all residents and staff.
How you can help reduce the spread of COVID-19 (source: Public Health England)
1. If you have been in contact with someone with coronavirus or have returned from an affected area identified by the Chief Medical Officer as high risk and you are feeling unwell with a cough, difficulty breathing or fever, stay at home and use the NHS 111 online coronavirus service or call NHS 111.
2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.
3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.
4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.
Training and public information at Brookside:
Public information notices have been displayed in our home now for a number of months regarding the risk of the spread of COVID-19 and the steps we can all take to minimise this.
To that end, and as part of our ongoing infection control measures, we have conducted additional infection control training sessions which will include handwashing training sessions with all care staff to ensure we are doing everything we can to minimise the risk of virus transfer in the home and thorough hand washing is vital in our day to day life.
For the latest information on COVID-19 and how to minimise your risk of infection please go to the following websites:
If you have any other questions regarding Brookside Care Home preparedness for COVID-19, please contact us on 01858 465899. If you have a loved one staying with us at Brookside and have not received this notice by email, we may not have your email address in our contacts. Please email us with your full name and email address, and the name of your loved one residing with us, along with a contact number or proof of identity so that we can verify you to [email protected]
We will post general updates on our Facebook page so you can see the latest happenings and goings on at Brookside.
A message from us all:
From All of us here at Brookside ‘’ We miss you all coming in to see us and we wish you all a safe and healthy year.
We are all in this together and we are only a phone call away whenever you need us.’’
Best wishes
Hayley White

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